Being in the learning and development business, we often advocate and emphasise that EQ is a vital ingredient to both personal and business success and excellence.

However, although a familiar term, we find that people often wonder about the meaning of EQ (Emotional Intelligence) and why it is so important?

EQ is a measure of your emotional intelligence, or your ability to use both your emotions and cognitive skills in your life. Emotional intelligence competencies include but are not limited to empathy, intuition, creativity, flexibility, resilience, coping, stress management, leadership, integrity, authenticity, intrapersonal skills and interpersonal skills.

Daniel Goleman – What makes a leader?

In his research at nearly 200 large, global companies, Goleman found that while the qualities traditionally associated with leadership—such as intelligence, toughness, determination, and vision—are required for success, they are insufficient.

“To be sure, intellect was a driver of outstanding performance. Cognitive skills such as big-picture thinking and long-term vision were particularly important. But when I calculated the ratio of technical skills, IQ, and emotional intelligence as ingredients of excellent performance, emotional intelligence proved to be twice as important as the others for jobs at all levels.”

The best news about EQ is that it can be developed and improved!

Contact us to assist you and your people in developing EQ – our approach is fresh, practical and effective.

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